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Domestic Shipping
BTO Sports is glad to offer free UPS Ground shipping on all orders over $85 in value, shipped within the continental US. Unfortunately, free shipping is not available for shipments to Hawaii and Alaska, but it is still quick and affordable.
Below, you will find a chart showing ground shipping transit times within the continental US:
Need your stuff faster than listed on the map???
We are happy to take care of that for you! Unlike the other guys, we are not going to automatically sell you a faster shipping service if your order may not ship out of our warehouse until the next day. That is why we only offer our free ground shipping automatically online. If you need your stuff faster than the free shipping will get it there, please don't hesitate to contact our sales staff at info@btosports.com or through our live online chat help, or by phone at: (888) 613-3393 (toll free.) We will talk to you and determine the best method to get your package to your doorstep on the day that you need it to arrive!
International Shipping
*International orders may be subject to a 2-3 day credit card verification waiting period for security purposes.
*Business days are classified as Monday - Friday. Saturday and Sunday do not count as "business days.
Currency Converter
For a limited time, we are offering free shipping on international orders! Read on for the details:
- Orders shipping outside the USA that are $799 and greater will receive FREE USPS Priority Mail International Shipping. Also eligible to upgrade to faster services for a flat rate.
- All orders less than $799 will still be eligible for our "Spend and Save" cash back deal!.
- All orders of $799 or more will qualify for FREE or flat rate international shipping and will not be eligible for the additional "Spend and Save" cash back deal.
- Any international order less than $799 will receive our usual discounted calculated shipping rates.
- Other coupons and discounts may NOT be combined with this free shipping offer or flat rate shipping offers.
International Shipping Rates and Delivery Times
| Shipping Service | Transit Time |
Cost - International Orders of $799 or More
Oversize fees apply to large items. | Cost - International Orders Under $799 |
| Priority Airmail International | 8 - 20 business days |
FREE | Calculated | | USPS Express Mail (EMS) | 4 - 9 business days |
$30.00 Flat Rate | Calculated |
| UPS Worldwide Expedited |
4 - 7 business days |
$60.00 Flat Rate |
Calculated |
| UPS Worldwide Express Saver |
2 - 5 business days |
$60.00 Flat Rate |
Calculated |
*International orders may be subject to a 2-3 day credit card verification waiting period for security purposes.
*Business days are classified as Monday - Friday. Saturday and Sunday do not count as "business days.
All oversize items will be subject to additional shipping surcharges. These items include, but are not limited to the following:
| Item | Surcharge |
| Wheeled Gearbags | $80.00 | | Rims (each) | $20.00 |
| Complete Wheels (each) |
$45.00 |
| Bike Stands/Ramps |
$50.00 |
| 2-Stroke Head Pipe |
$30.00 |
| 4-Stroke Muffler |
$40.00 |
| Complete Plastic Kit |
$40.00 |
| Motocross Boots from $100 and Up |
$10.00 |
| Motocross and Street Helmets (Current Model) |
$10.00 |
| Motocross Boots from $0 to $99.99 |
$20.00 |
| Motocross and Street Helmets (Clearance/Close-out/Non-current Models) |
$20.00 |
Important Information - Educate Yourself
Shipping times shown are the estimated number of days your order is in transit after your order has left our warehouse. This doesn't mean it is always the exact amount of time after the order is placed online.
Your order will be shipped once all of the items for your order have been gathered in our warehouse, and they are ready to ship.
We have a revolutionary new "Live Inventory" display system on our site. In the product selection drop down menus on each product page, it combines the total amount of a certain item available in our warehouse, and all of our different supplier warehouses throughout the country.
This will allow you to rest assured that the items you are ordering are not on backorder.
All of the items on our site that appear to be "Available" are either in stock here at our primary warehouse location, or in stock at one of our other distribution centers throughout the country.
There are certain instances when we need to gather in items from our other distributor warehouses before we can ship your complete order.
Most items that need to be sourced from our other supply warehouses will take 1-3 days for us to receive. Occasionally, it can take 4-5 business days. Our sales staff will notify you when this is the case.
Once your order ships, you can track your order with ease. Simply click on the "Track Your Order" link at the top of our website. Then you can login to your account and easily track the shipment.
Some Helpful Tips for Tracking Your Order
- To track a package: simply click on "Track Your Order" at the top of our home page
- Enter your order number and email address used in the billing information of your order
- If the information is available at this time, it will be displayed
- United States Post Office Express Air Mail and Priority Air Mail both usually take 48 hours after being checked into our post office before any tracking information is available. Typically it will show a status of the package leaving Los Angeles (with no further information) until the package is checked into the customs office in your country.
- ALL United States Postal Service shipping methods take longer than UPS shipping services
- If you have selected United States Postal Service Priority Air Mail (cheapest shipping service) as your shipping service, please allow up to 20 days for the package to arrive, as this can happen frequently with that shipping service.
- Packages shipped with UPS can be tracked consistently, begining the same evening that the order is packed here and picked up by UPS.
- Tracking information for orders placed on weekends will not be available until Monday evening or later.
- None of our shipping agents pick up shipments on weekends.
- Please note that UPS does recycle their tracking numbers over time, so if your tracking status shows "Delivered," be sure to check the date and address to make sure it is not referring to a package from the past.
- If you have further questions after reading these tips, please email us at Info@BTOSports.com or call 805-777-7601 (international calls) or 888-613-3393 (toll free within the USA).
All International Customers
All orders will be shipped with an original invoice on the box, which shows the full amount that you paid for the products you have purchased. This will ensure that your package processes through customs with no delays. Some countries have import tax laws, in which case you would be liable to pay import tax on the items you buy from us. Please do your best to educate and familiarize yourself with these policies in your country. You may be responsible for paying these fees once you have received the package.
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