BTO Sports Reviews & Customer Stories
Read real reviews from real riders. See why thousands of customers trust BTO Sports as their go-to source for motocross, dirt bike, street, and mountain bike gear.
What Riders Are Saying
I've been ordering from BTO Sports for years. Their prices are unbeatable, shipping is fast, and customer service is top notch. They're my go-to for all my dirt bike gear.
Found exactly what I needed at a great price. The website is easy to navigate and my order arrived in 2 days. Already placed another order — highly recommend BTO to any rider.
Best online moto shop, period. Huge selection, legit authorized dealer for every brand, and their team actually knows the products. Won't shop anywhere else.
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Frequently Asked Questions
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We offer a 45-day return policy on most items. If you're not satisfied with your purchase, you can return it within 45 days of receiving your order for a full refund or exchange. Items must be in brand new, unused condition with original packaging and all tags attached. Discounted return labels start at $7.99. OEM parts, flash sale/closeout items, and customized products are final sale. Visit our returns page for full details.
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We offer free standard shipping on orders over $85 within the contiguous US. Most orders are processed within 1-2 business days and delivered within 4-7 business days via standard shipping. During peak seasons, processing may take up to 5 business days. Need it faster? Contact us at cs@btosports.com to check expedited options.
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Yes! BTO Sports is an authorized dealer for every brand we carry, including Fox Racing, Alpinestars, Troy Lee Designs, Shoei, Bell, Leatt, 100%, Fly Racing, and many more. This means you always get genuine products with full manufacturer warranties — never gray market or counterfeit goods.
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After your purchase, you'll receive an email inviting you to share your experience. You can rate the product and write a review directly from the email. You can also leave a review on any product page by scrolling to the reviews section at the bottom.
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We work hard to offer the most competitive prices in the industry. If you find a lower price from another authorized US dealer on an in-stock item, reach out to our customer service team and we'll do our best to match it. Contact us via live chat or email at cs@btosports.com.
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We process orders quickly — most ship same day. If you need to make changes or cancel, contact our support team as soon as possible at cs@btosports.com. If your order hasn't shipped yet, we can usually accommodate changes. Once shipped, you may need to use our 45-day return process instead.