Shipping Info - USA
Domestic Shipping
Estimated Shipping
See Transit Times Below, Once Order Leaves BTO Sports
*Rural areas may take 1 extra transit day. **Free Fast Shipping to Contiguous USA Only On All Orders Over $85
Need your package faster than listed on the map? We are happy to take care of that for you! Unlike the other guys, we are not going to automatically sell you a faster shipping service. We can utilize various shipment methods and services to get your package on your doorstep the day you need it. Simply contact our sales staff at cs@btosports.com or give us a call at 1-(888) 613-3393 to see how we can help.
Please Read This Notice
Please ensure that the shipping address you provide is accurate and complete during the checkout process. In the event of an invalid or incomplete address, resulting in a failed delivery and subsequent return to sender, there may be correction or Return to Sender (RTS) fee imposed by the shipping carrier. These fees, if applicable, will be passed on to the recipient. We appreciate your attention to detail as it helps us avoid unnecessary penalties and deliver your orders smoothly.
Important Notes
Most orders will ship when complete. We will ship your order when all items are ready to ship. Free shipping is limited to the Contiguous USA only. We offer affordable rates to Hawaii, Alaska, and Puerto Rico. OEM Parts, Chemicals and certain Oversized items (Single Tires, Ramps, etc.) Can only be shipped via Ground Services.
Processing Time
Please allow up to 24 hours for your order to be processed. Most orders are processed within the same business day the order is placed. However, there are some instances where we need to verify the shipping address or the credit card to avoid fraudulent activity.
Website Availability
All items on the BTO Sports website listed as "available" are either in stock, or close by. BTO Sports utilizes several warehouses to source your parts. We carry many items in stock; however there are times when we need to bring in items from other warehouses to ship from our Southern California location. You will be notified by your salesman of the actual ship date of your package.
Drop Ships
BTO Sports utilizes every method possible to ensure you get your order ASAP. Many items qualify for the "Drop Ship Method" where we can ship directly to you from our Nationwide warehouses. Again, you will be notified by your salesman which parts can take advantage of this quicker shipping method.
Transit Times
The chart above shows our current transit times. BTO Sports uses Ontrac and FedEx to get you the quickest transit times.
CA, NV, and AZ - 1 Business Day
WA, OR, ID, UT, and CO - 2 Business Days
All other states - 3-5 Business Days
Route Shipping Protection
This is an optional shipping protection policy that you can add at checkout. If your Route-protected order ends up lost, damaged, or stolen, Route’s expert support team helps ensure that your order gets replaced or refunded as preferred. Claims will be reviewed for approval within 1-2 business days from filing. To file a claim, please click HERE.